AHCA/NCAL Learning Management Website

AHCA/NCAL has recently launched a comprehensive online Learning Management System to support the training needs of its members. The website, known as ahcancalED, contains a wealth of information including educational programs, webinars, instructional videos, training courses, and other tools. It is available free to AHCA/NCAL members.

"We created ahcancalED for our members who do not have the time or budget to develop the newest in-service training," said Dr. David Gifford, AHCA/NCAL Senior Vice President of Quality and Regulatory Affairs. "Our objective also was to provide the best and latest educational tools, especially as CMS increases its regulatory requirements about staff training and competency in a number of areas. ahcancalED is designed to help individuals in our profession do a better job of caring for patients and residents and advance in their careers."

The information on ahcancalED is structured to make the online learning experience engaging, meaningful, and interactive for users. The fresh graphics and clearly defined sections within the site make it easy for users to navigate and find the information they need. The site also allows users to track their own learning progress.

Teams of experts from around the country working with AHCA/NCAL staff helped to create the content. "We will constantly be adding new programs and materials so that we can keep the site fresh and dynamic," said Gifford. "We'll continue to look for new ways the site can grow and serve our members. It's a great value-added benefit and a tangible example of our commitment to enhancing quality."

ahcancalED can be accessed at https://educate.ahcancal.org/. Suggestions for content or other site enhancements can be submitted to the ahcancalED team at educate@ahca.org. AHCA/NCAL welcomes ideas that will help improve quality and strengthen the knowledge, skills and attitudes of staff in the long term and post-acute care community.

From the Blog of Josh Linkner

Noted on the Josh Linkner blog, “To Josh Linkner, creativity and innovation are the lifeblood of all human progress. As such, he’s spent his career harnessing the power of creative disruption.  His journey has been non-traditional at every step. As the founder and CEO of four tech companies, Josh built his businesses from a blank page into a combined value of over $200 million. As a hyper-growth CEO of over 20 years, he’s used innovative approaches to topple competitors, fight through adversity, and achieve at the highest levels.”  The bio section of Linkner’s blog goes on to include that, “Josh is an internationally-recognized thought leader and top-rated keynote speaker on innovation, creativity, reinvention, and hyper-growth leadership. His keynotes are focused on not only inspiring audiences, but also sharing actionable strategies to drive meaningful outcomes.”  Read some of Linkner’s blogs below.  In addition, you can view some of his keynote speaking addresses here. 

• The Mañana Trap
• Doing Well by Doing Good
• Force Fields
• An Unlikely Business Makeover
• The Two Must-Have Beliefs of History-Makers
• Overcoming Your Inner Critic

Three Tips to Create a Memorable Experience For Your Customers

Dr. Bryan K. Williams notes, “Could it be? Is it even possible? What are the chances that every touchpoint is memorable? Each team member is engaged. All leaders act as though they are not just managers, but rather CEOs of their respective departments. Vince Lombardi famously said…. The real leaders live and breathe that philosophy. Good is never good enough. Only excellence will do.”  He goes on to note that, “It usually only takes a few minutes, but I can always tell when I’ve encountered a culture of excellence.”  The full blog version of “Three Tips to Create a Memorable Experience For Your Customers” article can be found here. 

Dr. Williams is a consultant, trainer, and author, who focuses on the areas of service excellence and organizational effectiveness.  He has spoken at numerous AHCA/NCAL events, and his passion is to serve others so they may better serve the world.  Here is a link where you can see some of Dr. Williams’ book recommendations on service, leadership and personal development.

BW Leadership Academy 2016

On November 3-4, Dr. Bryan K. Williams is introducing the first ever BW Leadership Academy in Baltimore, Maryland.  According to Dr. Williams, “the BW Leadership Academy is an experience unlike any other because it's not just about leadership ... it's about the leader. It's a unique opportunity for strong mid-managers and those who are close to becoming senior leaders. They will become completely engaged in a two-day event that strictly focuses on making the attendee the leader they are meant to be, and to grow the future generation of the leaders.”  For more information and to register for the Academy, visit www.BWLeadershipAcademy.com.

National Association of States United for Aging and Disabilities

The National Association of States United for Aging and Disabilities (NASUAD) holds a monthly call or webinar concerning topics of interest to those who work in the field of aging and disability.  One of the past calls focused on resources for people with Alzheimer’s and related dementias and their caregivers.  Information about future calls, and audio recording of previous ones, can be found here.

Upcoming 2016 Events

AHCA/NCAL 67^th Annual Convention & Expo – October 16 – 19, 2016
A Day for ID/DD Providers at the AHCA/NCAL Convention – October 18, 2016
26th Alzheimer Europe Conference – October 31 – November 2, 2016

2016 Health Care Observances

The 2016 AHCA/NCAL Health Care Observances Calendar can be found here.  October 2016 marks, among other observances, Breast Cancer Awareness Month, National Dental Hygiene Month, National Physical Therapy Month and Residents’ Rights Month.