Webinars of Interest

Stay informed and tune in to AHCA/NCAL-hosted pre-recorded and live webinars on a number of topics impacting the long term care profession.  On May 18, 2016, from 2 – 3pm EDT, AHCA/NCAL will host a webinar entitled, “Nutrition and Person-Centered Care for Successful Quality Outcomes.”  You can learn more and register here. 

AHCA/NCAL Learning Management Website

AHCA/NCAL has recently launched a comprehensive online Learning Management System to support the training needs of its members. The website, known as ahcancalED, contains a wealth of information including educational programs, webinars, instructional videos, training courses, and other tools. It is available free to AHCA/NCAL members.

"We created ahcancalED for our members who do not have the time or budget to develop the newest in-service training," said Dr. David Gifford, AHCA/NCAL Senior Vice President of Quality and Regulatory Affairs. "Our objective also was to provide the best and latest educational tools, especially as CMS increases its regulatory requirements about staff training and competency in a number of areas. ahcancalED is designed to help individuals in our profession do a better job of caring for patients and residents and advance in their careers."
The information on ahcancalED is structured to make the online learning experience engaging, meaningful, and interactive for users. The fresh graphics and clearly defined sections within the site make it easy for users to navigate and find the information they need. The site also allows users to track their own learning progress.

Teams of experts from around the country working with AHCA/NCAL staff helped to create the content. "We will constantly be adding new programs and materials so that we can keep the site fresh and dynamic," said Gifford. "We'll continue to look for new ways the site can grow and serve our members. It's a great value-added benefit and a tangible example of our commitment to enhancing quality."

ahcancalED can be accessed at https://educate.ahcancal.org/. Suggestions for content or other site enhancements can be submitted to the ahcancalED team at educate@ahca.org. AHCA/NCAL welcomes ideas that will help improve quality and strengthen the knowledge, skills and attitudes of staff in the long term and post-acute care community.

It’s About Your Heart

Dr. Bryan K. Williams notes on his blog, “It’s about your heart. With all I’ve written about touchpoints, anticipating needs and steps of service, none of them can compare with your heart. Your heart is what connects with people. Your heart is what allows you to listen empathetically. Your heart is what causes you to give a genuine smile to a complete stranger, who you find yourself now serving. Yes, the heart is what pushes you to love. Love IS service, and service IS love. To create consistent, world-class service on your team, there must be a regular discussion about the heart and its role in driving service excellence.”  

Dr. Williams is a consultant, trainer, and author, who focuses on the areas of service excellence and organizational effectiveness.  He has spoken at numerous AHCA/NCAL events, and his passion is to serve others so they may better serve the world.  Here is a link where you can see some of Dr. Williams’ book recommendations on service, leadership and personal development.

From the Blog of Josh Linkner

Noted on the Josh Linkner blog, “To Josh Linkner, creativity and innovation are the lifeblood of all human progress. As such, he’s spent his career harnessing the power of creative disruption.  His journey has been non-traditional at every step. As the founder and CEO of four tech companies, Josh built his businesses from a blank page into a combined value of over $200 million. As a hyper-growth CEO of over 20 years, he’s used innovative approaches to topple competitors, fight through adversity, and achieve at the highest levels.”  The bio section of Linkner’s blog goes on to include that, “Josh is an internationally-recognized thought leader and top-rated keynote speaker on innovation, creativity, reinvention, and hyper-growth leadership. His keynotes are focused on not only inspiring audiences, but also sharing actionable strategies to drive meaningful outcomes.”  Read some of Linkner’s blogs below.

• Two Must-Read New Books for Growth Leaders and Entrepreneurs
• Is Your Brand Tattoo Worthy?
• Simulate to Stimulate
• The 7 Sins of Mediocrity

National Association of States United for Aging and Disabilities

The National Association of States United for Aging and Disabilities (NASUAD) holds a monthly call or webinar concerning topics of interest to those who work in the field of aging and disability.  One of the past calls focused on resources for people with Alzheimer’s and related dementias and their caregivers.  Information about future calls, and audio recording of previous ones, can be found here.

Upcoming 2016 Events

• National Nursing Home Week – May 8 – 14
• VOR's 2016 Annual Conference and Washington Initiative - June 4-8, 2016  
• AHCA/NCAL 67^th Annual Convention & Expo – October 16 – 19, 2016
• A Day for ID/DD Providers at the AHCA/NCAL Convention – October 18, 2016
• 26th Alzheimer Europe Conference – October 31 – November 2, 2016

2016 Health Care Observances

The 2016 AHCA/NCAL Health Care Observances Calendar can be found here.  May 2016 marks, among other observances, Better Hearing and Speech Month, Healthy Vision Month, and National American Stroke Month.