“Abuse and neglect have no place in the nursing home setting or in any health care setting. While even one report of abuse or neglect is one too many, the facts show that such instances are rare and the overwhelming majority of nursing home staff provide high-quality resident care.
“In the last seven years, both the quality of care and methods used in our nursing homes have improved dramatically. We will continue to work with stakeholders to identify reforms that will further improve the lives of America’s elderly, including policies that help facilities retain more high-quality staff, bring more transparency to abuse and neglect reporting, and provide consumers additional information to help them make informed decisions.”
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