Dr.
Bryan K. Williams states, “Here is what I believe:
You are either serving the customer or you are serving someone who is. Simply
put…Everyone’s job exists to do something for someone else.
Therefore, everyone’s job is important, needed, and relevant. The
Dalai Lama once said, ‘If you think you are too small to make a difference, try
sleeping with a mosquito’.” To read the full blog posting, please
click here.
Dr. Williams is a consultant,
trainer, and author, who focuses on the areas of service excellence and
organizational effectiveness. He has spoken at numerous AHCA/NCAL
events, and his passion is to serve others so they may better serve the
world. Here is a link where
you can see some of Dr. Williams’ book recommendations on
service, leadership and personal development.
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